DUO The Cleansing Balm Black Repair
DUO The Cleansing Balm Black Repair
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Cleanse • Refine • Nourish
Highlights:
5-in-1 multitasker: Removes makeup, cleanses, exfoliates, massages, and nourishes in one simple step—no double cleanse needed, safe for lash extensions .
Powerful charcoal combo: Dual charcoal (micro black powder + activated charcoal) plus AHA-rich fermented extracts dissolve and absorb excess sebum, keratin plugs, blackheads, and pore debris
Melting nano‑matrix formula: Micro-capsules release cleansing and beauty ingredients on contact, melting upon massage to lift impurities gently
Skin-loving actives: Over 30 skincare ingredients, including six types of fermented extracts and five ceramides, hydrate, smooth, refine texture, and maintain moisture
Ultra-gentle & free-from: No parabens, mineral oil, synthetic fragrances, colorants, or alcohol—clinically tested for allergies and non-comedogenic
Energizing citrus scent: Light grapefruit and lime essential oils create a refreshing cleansing experience .
Who it’s for:
Anyone struggling with blackheads, dullness, rough texture, oily or combination skin.
Ideal for those seeking a thorough yet gentle cleanse without the fuss of double cleansing.
How to use:
Apply a cherry-sized amount on dry hands and dry face with the included spatula.
Massage in circular motions, focusing on areas with build-up (e.g., nose, T-zone).
Add warm water to emulsify, then rinse thoroughly—no additional cleanser needed.
Details:
Net content: 90 g
Origin: Made in Japan

Frequently Asked Questions (FAQ)
What payment methods do you accept?
We accept a variety of payment methods, including credit cards (American Express, MasterCard, Visa, JCB), PayPal, Apple Pay, Google Pay, and Shop Pay. Simply choose the option that is most convenient for you during checkout.
What is the delivery time?
Delivery usually takes between 5 to 20 business days, depending on your location. We work hard to ensure your order arrives as quickly as possible!
How soon will my order be shipped after purchase?
Shipping times vary by product, but we usually process and ship your order within 1 to 2 business days after payment confirmation. The delivery time depends on the shipping method you choose.
Can I make changes or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us as soon as possible. We can accommodate changes or cancellations as long as the order has not been shipped yet.
How can I track my delivery status?
After your order is shipped, we will provide you with a tracking number so you can monitor the delivery status. Additionally, we have a "Track My Order" page in the menu on our website, where you can easily check the status of your shipment.
Do you offer a warranty on your products?
Yes, all of our products come with a warranty against manufacturing defects. If you encounter any issues with your product, please contact our support team. We only sell original products, ensuring high quality and reliability.
What should I do if my product arrives damaged?
If your product arrives damaged, please contact us immediately. To help us resolve the issue, kindly send a photo of the damaged item, and we will assist you with the next steps.
How can I contact customer support?
If you have any questions or need assistance, feel free to contact us at lulupun.contact@gmail.com. We’re here to help!