Informativa sulle spedizioni
Typically, delivery is expected within 5 to 20 business days after the product is shipped. Please note that delivery times may vary depending on shipping conditions or other factors.
Some of our products may be stored in different locations. Therefore, if you order multiple items, the delivery dates for each item may differ. We appreciate your understanding.
All orders are shipped from Japan. After payment confirmation, your order will be processed, and we aim to ship within 2 business days (excluding weekends and public holidays). During holiday seasons and public holidays, delivery times may be longer. Please note that exceptions may occur due to extreme weather conditions, carrier delays, or other unforeseen circumstances.
All products displayed and available on our website will be purchased and shipped only after payment confirmation.
Packages shipped from abroad are subject to customs duties (import taxes). All shipments must comply with the customs laws of the destination country. It is the buyer’s sole responsibility to pay any applicable taxes, duties, or fees required by their country.
You will receive a tracking code via email as soon as your order is shipped. The tracking code will be sent to the email address registered on the site. It is the customer’s responsibility to monitor the delivery progress. Please check your tracking information regularly to avoid missing any deadlines or delivery updates.
If you have not received the email with tracking information, please check your spam or junk folder, as it may have been filtered there by your email provider.